Politique d’expédition
Shipping Policy | surfcove
🌍 Global Shipping Service
surfcove offers reliable worldwide shipping to all customers across the globe. No matter which country or region you are in, you can enjoy our standardized, safe, and efficient cross-border delivery service.
⚡ Order Processing Time
All successfully paid orders will be inspected, packaged, and shipped out within 1–2 business days. We process orders promptly to ensure fast fulfillment and shorten your waiting time.
🚚 Shipping Methods & Delivery Timeframe
We provide two professional shipping options to meet different delivery needs. The general global delivery time ranges from 5–12 business days:
- Standard Shipping: 7–12 business days
-Express Shipping: 5–8 business days
Please note that all delivery times are estimated for reference only. Minor delays may occur due to customs clearance progress, local logistics conditions, extreme weather, or force majeure factors, which are beyond our control.
✅ 100% Duty-Free & Tax-Free Guarantee
All products sold by surfcove are completely duty-free and tax-free for global buyers. There are no hidden fees, no additional import taxes, and no unexpected customs charges during the entire delivery process. You only need to pay for product value and shipping fees, enjoying a transparent and worry-free shopping experience.
📦 Order Tracking & Customer Support
Once your order is dispatched, a unique tracking number will be sent to your registered email address. You can track your package’s real-time delivery status online anytime. If you have any questions about shipping progress, package exceptions, or delivery issues, our customer support team is always ready to offer timely and professional assistance.